tag:yokoy.statuspage.io,2005:/historyYokoy Status - Incident History2023-11-20T18:25:18ZYokoytag:yokoy.statuspage.io,2005:Incident/190553742023-11-20T18:25:18Z2023-11-20T18:25:18ZYokoy Invoice scheduled maintenance<p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:25</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>10:34</var> UTC</small><br><strong>Scheduled</strong> - Please be aware that Yokoy Invoice will be unavailable on 20 November from 7-8 pm CET for scheduled maintenance. This is to ensure the continued performance, reliability, and security of our systems. To lower the risk of interruption to your business, we’ve planned as far as possible to schedule this maintenance window outside of traditional business hours.<br /><br />We ask that you mark this event on your calendar and plan for this accordingly, as during this time, you may experience intermittent service disruptions.<br /><br />We appreciate your patience and understanding. <br />If you have any questions or need assistance, please contact our support team at support@yokoy.ai<br />Thank you for your cooperation,<br />Your Yokoy Team</p>tag:yokoy.statuspage.io,2005:Incident/176532472023-06-22T14:25:46Z2023-06-22T14:25:46ZTest/Sandbox environment not available. Production is not impacted<p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>14:25</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>12:27</var> UTC</small><br><strong>Monitoring</strong> - We identified an issue on the DNS record for the Test/Sandbox and it has been solved. Now we are monitoring the traffic.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>12:12</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>12:11</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:yokoy.statuspage.io,2005:Incident/84743482021-11-12T11:44:17Z2021-11-12T12:34:50ZCloud provider outage<p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>11:44</var> UTC</small><br><strong>Resolved</strong> - The period of monitoring have concluded and the latest update of our cloud provider indicates that the overall incident is now solved.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>10:35</var> UTC</small><br><strong>Monitoring</strong> - The system is normalized and we are currently monitoring it.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>09:47</var> UTC</small><br><strong>Update</strong> - This has been escalated to the cloud provider: https://status.cloud.google.com/incidents/1xkAB1KmLrh5g3v9ZEZ7</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>08:37</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue</p>tag:yokoy.statuspage.io,2005:Incident/58325042020-12-14T12:00:00Z2020-12-18T10:24:49ZGoogle Cloud Infrastructure Components Incident #20013<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Resolved</strong> - Preliminary Incident Statement while full Incident Report is prepared.<br />(All Times US/Pacific)<br />Incident Start: 2020-12-14 03:45<br />Incident End: 2020-12-14 04:35<br />Duration: 50 minutes;<br />Affected:<br />Services: Google Cloud Platform, Google Workspace<br />Features: Account login and authentication to all Cloud services<br />Regions/Zones: Global<br />Description:<br />Google Cloud Platform and Google Workspace experienced a global outage affecting all services which require Google account authentication for a duration of 50 minutes. The root cause was an issue in our automated quota management system which reduced capacity for Google’s central identity management system, causing it to return errors globally. As a result, we couldn’t verify that user requests were authenticated and served errors to our users.<br />Customer Impact:<br />GCP services (including Cloud Console, Cloud Storage, BigQuery, Google Kubernetes Engine) requiring authentication would have returned an error for all users.<br />Google Workspace services (including Gmail, Calendar, Meet, Docs and Drive) requiring authentication would have returned an error for all users.<br />Additional Details:<br />Many of our internal users and tools experienced similar errors, which added delays to our outage external communication.<br />We will publish an analysis of this incident once we have completed our internal investigation.</p>