Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2025 - 03:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 31, 2025 - 09:53 UTC
Scheduled
Notification of upcoming scheduled maintenance for Yokoy Pay that will affect cardholders' ability to complete transactions.
Length of outage: The expected outage may be as long as 5 minutes during the scheduled 60-minute maintenance window. Description of Maintenance Activity: Provider's updates to improve stability of the platform. Impact: Cardholders initiated purchases or withdrawal transactions may be declined and cardholders will have to retry them. Merchant initiated transactions may also be declined and will have to be retried.
If you have any questions or require assistance, please contact Yokoy Customer Care (support@yokoy.ai). Thank you for your patience and cooperation, Your Yokoy Team